Restore HiPoint Backup

Restoration is not done lightly for HiPoint.  Consideration must be given to, among other things: Orders downloaded or input since last backup (EDI, web, email, phone) Receivings done New Customers added New Items added How will these be identified and recreated? Restore Sources If HiPoint has to be...

Location of RESULTS Definitions

RESULTS is the query writer for HiPoint, usually installed on either the Data or DataManager machine. The queries and definitions are located in H:\db\. public.qd7 maps the file definition names to the query names que000xx.p contains the definition for each specific query This is all backed up each night so...

Replace Item with Alternate Item on Customer Orders in HiPoint

At times we need to replace an item in an order with an alternate item. This can happen when a hardcover is on order but not available but then is replaced by a paperback or a new edition. We want to cancel the hardcover and add the paperback/new edition to the order (see screenshot, Goddesses in Everywoman...

Can’t Get In To HiPoint

The Problem If HiPoint does not open when you try to log, the HiPoint Server may have stopped. The Solution Access the File Server on our server box: Either - go to the server station, double-click the File Server icon Or - from Accounting or DataMgr workstations, double-click the File Server icon Enter the...

Daily Tasks for Data

Reboot system Extract Item Master to ItemMaster.txt: In HiPoint, click the IM tab up top. Right click to bring up the Item Master Listing button. Double click. At bottom left choose File and enter ItemMaster.txt. Click Go. While waiting for the file to be exported you can check your Outlook for new...

Adding Demos to HiPoint

To enter demos into HiPoint one at a time Use original ISBN + DEMO FOR Item code e.g., 9781234567890DEMO Music: All single CD music should have a DEMO created, but not multi-CD music. 1st SCREEN Enter Dirty Title plus DEMO, Author etc. i.e. Dirty title states DEMO subject = DEMO price = .001 except for...

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