EDI Processing

Downloading EDI Documents EDI Orders are sent by Customers to Dempsey electronically.  In HiPoint they show as being created by 'X12'. EDI Orders cannot be modified once they are in HiPoint. HiPoint > EDI Control Centre Click Pubnet: Download Documents. Documents will appear in the Inbox Each type of...

Customer Service Morning Tasks

Customer Service Tasks Every Morning Open DempseyCommerce and ensure that if there are Web Orders waiting, they download after the first minute (60 second timer check). Open HiPoint, download and book EDI Orders (see EDI Order Processing for details [link to come]). Open Outlook and check for emails related...