Picking Up Phone Messages

Picking Up Messages From any phone: • Message button • Voice Mail • Main mailbox is 0 (zero) • Password = 1111# Otherwise, try hitting Messages button: If there are messages on a specific mailbox, there is a black diamond beside the extension.

Indigo Position File (Stock)

Every day we upload a Position File to Indigo. In DempseyCommerce, select Indigo File. This opens a form that shows the titles we sell to Indigo Click Position - this will create the file in C:\tdsfiles Open FileZilla FTP and open aa_Indigo Upload the file to Indigo (right-click >...

Scanning A Cover

This is how to scan an image and resize it On the Data machine, open Adobe Photoshop, selecting Photo Editor (right hand side of opening splash screen). Place book in scanner, with corner to the top right of the glass. Select File > Import > WIA Support Browse to G:\Drop Box\Orders Click Start and say OK to...

EDI Documents

Key Documents 850POPurchase Order In or Out 855POAPurchase Order Acknowledgement - what do we expect to ship 856ASN - not used by DYDAdvance Shipping Notice - what are we shipping 810Invoice In or Out 997Functional Acknowledgement In or Out

EDI Errors

From time to time there will be an Error in the Upload Log. Error 304 The log will have an entry like this: Service Ref#       APRF           SNRF           Sender/Receiver EAP error: 0304                   000037098     S117262X/ 226 Transfer complete. ftp: 252 bytes sent in Seconds Kbytes/sec. 0.083.23200...

Printing Barcode Labels

Barcode Flag in HiPoint We print barcode labels for items which are not barcoded by the vendor. These items are identified in HiPoint > IM > More > User defined fields > Print barcode = yes. This field should be updated as we come across new items that need barcodes ('yes'), or items that...

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