Customer Service Morning Tasks

Customer Service Tasks Every Morning Open DempseyCommerce and ensure that if there are Web Orders waiting, they download after the first minute (60 second timer check). Open HiPoint, download and book EDI Orders (see EDI Order Processing for details [link to come]). Open Outlook and check for emails related...

PubStock File Upload

At the end of each day, and sometimes through the day if stock levels have changed a lot (goods received), we upload a file to PubStock on BookManager. From HiPoint select menu item File > Export > Customer Information. In the PubStock box make sure it says MAIN. Select GO. It takes a couple of...