Cannot Open DempseyCommerce

If DempseyCommerce does not open properly it is likely because it cannot connect to Progress/OpenEdge (HiPoint) or to SQL Server (web database):

  • Close down DempseyCommerce .
  • Check to see if HiPoint will open.  If not, restart HiPoint on the Server.  Then try DempseyCommerce again.
  • Check to see if you have internet access.  If not, DempseyCommerce will not be able to reach the SQL Server.  Wait till internet access is back up.

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