Restore HiPoint Backup

Restoration is not done lightly for HiPoint.  Consideration must be given to, among other things: Orders downloaded or input since last backup (EDI, web, email, phone) Receivings done New Customers added New Items added How will these be identified and recreated? Restore Sources If HiPoint has to be...

Can’t Get In To HiPoint

The Problem If HiPoint does not open when you try to log, the HiPoint Server may have stopped. The Solution Access the File Server on our server box: Either - go to the server station, double-click the File Server icon Or - from Accounting or DataMgr workstations, double-click the File Server icon Enter the...

HiPoint Printers

Theses HiPoint Users are set up to print Packing Slips to the Shipping Printer:  Barbara Penelope Vicki Orders Warehouse Phil IMPORTANT: To use this printer, both the Shipping computer and the Shipping printer must be ON (i.e. it will only work during regular office hours). ISSUE: The printer has been...

Item Master Missing Troubleshooting

Problem When running a Release or other report, the message “ItemMaster Missing” comes up, with an Item code. Cause We entered Evolution Salt using UPCs, to work for Book Manager. They were uploaded to DempseyCanada. Customers ordered them. We could not pick based on UPC as the boxes show SKUs. We changed...

HiPoint New Item-Mkt

item-mkt = publisher (not vendor) 1 Add Record in HiPoint Only the Data Department and Barbara can add new item-mkt records into HiPoint. HiPoint > Tables > Items > Market codes Search for name first, to be sure we do not duplicate a publisher Add new Item Market = 8-ch code Description = name of...

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