Customer Service Morning Tasks

Customer Service Tasks Every Morning Open DempseyCommerce and ensure that if there are Web Orders waiting, they download after the first minute (60 second timer check). Open HiPoint, download and book EDI Orders (see EDI Order Processing for details [link to come]). Open Outlook and check for emails related...

BookManager Front Lists for Future Months – New Releases

The same What's New or Coming Soon pages - accessed on the homepage left sidebar under New Releases - must also be loaded onto Book Manager lists as New Releases. Lists are created every month on Book Manager, for the current and all future months. See Book Manager documentation Catalogues and Lists at...

BookManager Top List Refreshing

Lists are created every month on Book Manager, mainly out of the specific_list that was used to create the Dempsey website top lists. See Book Manager documentation for detailed instructions H:\help\Dempsey Help\BookManager\Website Documentation\PubsCreatingCataloguesandLists.pdf 1. Go to...