recent posts

Cannot Open DempseyCommerce

If DempseyCommerce does not open properly it is likely because it cannot connect to Progress/OpenEdge (HiPoint) or to SQL Server (web database): Close down DempseyCommerce . Check to see if HiPoint will open.  If not, restart HiPoint on the Server.  Then try...

EDI Errors

From time to time there will be an Error in the Upload Log. Error 304 The log will have an entry like this: Service Ref#       APRF           SNRF           Sender/Receiver EAP error: 0304                   000037098     S117262X/ 226 Transfer complete. ftp: 252 bytes...

Can’t Get In To HiPoint

The Problem If HiPoint does not open when you try to log, the HiPoint Server may have stopped. The Solution Access the File Server on our server box: Either - go to the server station, double-click the File Server icon Or - from Accounting or DataMgr workstations,...

Indigo Position File (Stock)

Every day we upload a Position File to Indigo. In DempseyCommerce, select Indigo File. This opens a form that shows the titles we sell to Indigo Click Position - this will create the file in C:\tdsfiles Open FileZilla FTP and open aa_Indigo Upload the file to Indigo...

Scanning A Cover

This is how to scan an image and resize it On the Data machine, open Adobe Photoshop, selecting Photo Editor (right hand side of opening splash screen). Place book in scanner, with corner to the top right of the glass. Select File > Import > WIA Support Browse to...
recent from 2 Printing Barcode Labels
Barcode Flag in HiPoint We print barcode labels for items which are not barcoded by the vendor. These items are identified in HiPoint > IM > More > User defined fields > Print barcode = yes. This field should be updated as we come across new items that need barcodes ('yes'), or items that...
recent from 4 BookManager Front Lists for Future Months – New Releases
The same What's New or Coming Soon pages - accessed on the homepage left sidebar under New Releases - must also be loaded onto Book Manager lists as New Releases. Lists are created every month on Book Manager, for the current and all future months. See Book Manager documentation Catalogues and Lists at...
recent from 17 Scanning A Cover
This is how to scan an image and resize it On the Data machine, open Adobe Photoshop, selecting Photo Editor (right hand side of opening splash screen). Place book in scanner, with corner to the top right of the glass. Select File > Import > WIA Support Browse to G:\Drop Box\Orders Click Start and say OK to...
recent from 16 Picking Up Phone Messages
Picking Up Messages From any phone: • Message button • Voice Mail • Main mailbox is 0 (zero) • Password = 1111# Otherwise, try hitting Messages button: If there are messages on a specific mailbox, there is a black diamond beside the extension.