Cannot Open DempseyCommerce

If DempseyCommerce does not open properly it is likely because it cannot connect to Progress/OpenEdge (HiPoint) or to SQL Server (web database): Close down DempseyCommerce . Check to see if HiPoint will open.  If not, restart HiPoint on the Server.  Then try DempseyCommerce again. Check to see if you have...

Can’t Get In To HiPoint

The Problem If HiPoint does not open when you try to log, the HiPoint Server may have stopped. The Solution Access the File Server on our server box: Either - go to the server station, double-click the File Server icon Or - from Accounting or DataMgr workstations, double-click the File Server icon Enter the...

Email Permission From Customers

Effective July 1, 2014 we need specific permission from each Customer, to email them other than in the normal course of business (orders, questions, etc). Every new Customer should be sent an email as follows: SUBJECT: Dempsey – Request To Email <Store Name and Account No.> BODY: Request for...

Available Backorders Listing

This is a report showing a summary of all stores with available backorders, in order of value. It is used to call Customers prior to sending backorders. they may want to delete or add items. You need to run this from a Data Department machine as it requires processing through an Access program. If a machine...