Barcode Flag in HiPoint We print barcode labels for items which are not barcoded by the vendor. These items are identified in HiPoint > IM > More > User defined fields > Print barcode = yes. This field should be updated as we come across new items that need barcodes ('yes'), or items that...
RESULTS is the query writer for HiPoint, usually installed on either the Data or DataManager machine. The queries and definitions are located in H:\db\. public.qd7 maps the file definition names to the query names que000xx.p contains the definition for each specific query This is all backed up each night so...
Posted by
Penny on Jan 5, 2015 in
Customer Service |
0 comments
Downloading EDI Documents EDI Orders are sent by Customers to Dempsey electronically. In HiPoint they show as being created by 'X12'. EDI Orders cannot be modified once they are in HiPoint. HiPoint > EDI Control Centre Click Pubnet: Download Documents. Documents will appear in the Inbox Each type of...
Posted by
Penny on Dec 24, 2014 in
Customer Service |
0 comments
Customer Service Tasks Every Morning Open DempseyCommerce and ensure that if there are Web Orders waiting, they download after the first minute (60 second timer check). Open HiPoint, download and book EDI Orders (see EDI Order Processing for details [link to come]). Open Outlook and check for emails related...
The Problem If HiPoint does not open when you try to log, the HiPoint Server may have stopped. The Solution Access the File Server on our server box: Either - go to the server station, double-click the File Server icon Or - from Accounting or DataMgr workstations, double-click the File Server icon Enter the...
