EDI Troubleshooting

TO BE REVISITED PubNet was bought by Nielsen in early 2014. Technical Support Support is available 7:30 am - 6:30 pm ET, Monday - Friday Phone: 973-331-2623 E-mail: Pubnet.Support@Nielsen.com Website: www.pubnet.org Ignore any warnings the site gives you about only working with certain browser versions....

PubStock File Upload

At the end of each day, and sometimes through the day if stock levels have changed a lot (goods received), we upload a file to PubStock on BookManager. From HiPoint select menu item File > Export > Customer Information. In the PubStock box make sure it says MAIN. Select GO. It takes a couple of...

BookManager EDI Instructions

Sometimes Customers will not know how to set up their Book Manager system for EDI with us.  The BookManager EDI Instructions from Book Manager will show you how to lead them through what is needed. The three images are below (click to enlarge):

How To Boot Someone Off HiPoint

How To Boot Someone Off HiPoint   Last modified: PBMH 02-Nov-2012     These are instructions on how to boot someone off HiPoint, usually used when they have logged on more than once and can’t figure out where and how to close them.   Open HiPoint and log in as Penny: Penelope >...

Website Maintenance

Last updated PBMH 14-Apr-2012 - TO BE REVISITED The web site is comprised of various modules: Top Lists Featured items Home Page Top Forthcoming Titles Newly Released Top Recent Titles Calendars   Marc Coulombe (built the web site) or someone else (Ray Murrell, Jobe Groot?) may be able to help out for...

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