Printing Troubleshooting – Too Far Down

The Issue

Printing is starting too far down the page so data and footers are lost at the bottom.

This was a problem for Vicki when we upgraded the systems in 2014.

The Solution

The printer may think it should be printing to A4 size, rather than Letter.

  • Printers
    Right-click offending printer
    Printer Properties > General > Preferences
    Paper Quality > top line can be used to set, or create, a Dempsey profile
    Paper size = Letter
    Close Properties.

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