HiPoint Blurb Dump
Using HiPoint Results to Export Data Blurbs, clean titles and subtitles are stored in the Biblio table in HiPoint, which we can only access through the custom query writer called RESULTS. We have one licence, which is now installed on the Data machine. HiPoint > Reports > Results SYSPROGRESS >...Printing Troubleshooting – Too Far Down
The Issue Printing is starting too far down the page so data and footers are lost at the bottom. This was a problem for Vicki when we upgraded the systems in 2014. The Solution The printer may think it should be printing to A4 size, rather than Letter. Printers Right-click offending printer Printer...Daily Backup
Last modified: 23-Apr-2015 PBMH When not in use, the disks should be taken off-site. Automatic Backups There are three backup disks (My Passport) which rotate for server backups. The backups cover everything on the server: Exchange, File server, OS, etc. At 11:00 pm PST the HiPoint database backup runs. ...DempseyCommerce Item Not Showing
From time to time an item may not show up on the web site when searched. If there has been a full web update through DempseyCommerce since the item was entered into HiPoint do the following steps. Step 1 In HiPoint, confirm that there is a Price, Clean Title and valid bisac-subj. Step 2 Go to our site and...Available Backorders Listing
Posted by Penny on May 23, 2014 in Customer Service, Data Management, Featured Articles | 0 comments
This is a report showing a summary of all stores with available backorders, in order of value. It is used to call Customers prior to sending backorders. they may want to delete or add items. You need to run this from a Data Department machine as it requires processing through an Access program. If a machine...